Customer Testimonials

This summer, I purchased a high-end compact washer and dryer from Cenwood in anticipation of remodeling my tiny laundry room. After several months of working with the dryer, I was frustrated to find its sensor-driven drying cycles left my clothes damp at best, wet at worst. I talked to my salesperson about this repeatedly. I went through all the channels at [the manufacturer]. [My Salesperson] came to my house while a repairman was here (he came multiple times) and vowed to make this right. Finally, I determined my only recourse was to abandon the remodel and go back to less complex, full-sized machines. [My Salesperson] replaced my [brand} with [another], and I am very happy with their performance.

Most salespeople and appliance retailers would have told me there was nothing they could do under the circumstances. [My Salesperson] and Cenwood continued to work with me until the problem was solved and I was satisfied, at no small cost. I cannot tell you how refreshing it is to find a company that stands behind its products and honors its customer above all. Not only will I continue to do business with Cenwood in the future, I will gladly recommend the company to all of my friends.

Thank you for your excellent service. 


Over the past three months since I first visited the Cenwood showroom in Nashville, we have been planning our kitchen remodel. (The Wolf & Sub-Zero rep) is a good friend of mine and he convinced me to buy all Sub-Zero and Wolf appliances. So we designed a complete kitchen remodel and incorporated Cenwood into our plans after also checking out your competition.
We waited to get through the holiday season before we gutted the kitchen. So on January 7, we tore the kitchen down to bare bones and on Jan 24, we had a fully functional kitchen in place. Cenwood is a big part of why this all worked out so smoothly. (Our salesperson) helped us select the right pieces and parts and ensured everything came together smoothly.
As I asked around about who did the best installation, the answer kept coming back to (your installers). After seeing the results of their work last night, we are very pleased with the results. They were enjoyable to work with and we would highly recommend them to anyone else.
Thank you for the excellent work performed by Cenwood on our kitchen. The entire experience was easy, painless and the results are great.


I worked with Cenwood after comparing other businesses in town and was thoroughly pleased with the floor room inventory, selection and options.  Most important was the kindness, thoroughness and integrity of our salesperson.  She was the best.  I'd buy an ice cooler in an igloo from her and know it was the right choice at the right price.  Cenwood beat the prices of the other stores and their availability after the sale and follow up has been outstanding.  I can't say enough good things about our salesperson.  I wish she could consult on my entire home during the building process.

- D.M.G.

Cenwood's showroom and customer service were outstanding. The appliances that we bought for our renovated kitchen are beautiful and work well. Our salesperson even came to our home on two occasions during the design stage.


Our sales representative, was so knowledgeable about all the products we were interested in buying. They followed us through all the process from looking to purchasing to the installation.  Also, we were totally satisfied with the installers.  They were very qualified and when a slight problem arose, they were right there to fix everything. We would recommend Cenwood to all our friends for their appliance needs.


Being a builder in Nashville and Williamson County for the past 20 years, I would have to say that when it comes to selecting appliances, it is a pleasure coming to Cenwood. We have watched them grow and expand their showroom in the past several years but we have never experienced anything less than over the top service from everyone there. From the office personnel to the sales staff, everyone is very friendly and knowledgable in all aspects. We highly recommend them to our clients and friends.


 We have worked with Cenwood Appliance since they opened in Nashville. They have always handled every job in a professional and timely manner , from the first meeting with our salesperson to select the appliances to the last detail by the excellent installation staff.  We always know our Homeowners will be treated well at Cenwood.


As a design professional and the owner of a kitchen and bath dealership, it gives me great pride and assurance to take or refer my clients to Cenwood.  The level of expert knowledge is unsurpassed by my sales associate at Cenwood and it's not only impressive and helpful to my client but it instills a sense of confidence and satisfaction in them regarding their appliance selections.  I, also, recently had a service issue of my own in which Cenwood and their staff went above and beyond expectations to rectify my issue to my complete approval.  I have been partnering with them in projects over 15 years now and remain amazed at and committed to their unparalleled professionalism.


The sales associate I work with is a fantastic person. She is thorough, attentive and informed. I would totally recommend her to meet your appliance needs. She rocks!


Our kitchen was 11 years old and the appliances were breaking down one at a time.  When we asked our neighbor, a local contractor, for a recommendation to get started on our kitchen remodel, he highly recommended Cenwood.   I called and our sales associate immediately put us at ease letting us know that she was fully committed to working within our budget and finding the right appliances for our home.   From our initial meeting to the final install, Cenwood was professional, straight-forward and so informative.  She personally took us through the features and benefits of each appliance.  We so much appreciated the personal and professional opinion.   Even though we were not buying the top of the line appliances in the store, she could not have been more attentive and interested in our project.  

Cenwood is very upfront about the cost of each appliance, installation and any other costs that you might incur.  Cenwood was able to provide us with fabulous installers who modified our cabinets and we were also very pleased with their recommendation for a professional to come in and add a gas line into our kitchen.  A rebate was being offered by one of the manufacturers and Cenwood even took care of mailing the form in.  It is possible that you could find an appliance for a fraction less on the internet but you will not get the service and installation services that Cenwood offers.  We have peace of mind knowing we made the right choices for our kitchen.  I will highly recommend Cenwood Kitchens to my friends and family.


I had a fantastic experience shopping at Cenwood.  The staff was very helpful, and took a lot of time showing me around and answering all of my questions.  I felt good about all of my purchases from the dual fuel range, refrigerator, microwave, dishwasher to the washer and dryer.  The staff at Cenwood Kichens submitted all of the necessary paperwork for any rebates offered as well.  I would recommend shopping for your next appliances at Cenwood Kitchens.


As a Nashville-based Interior Designer, I have been using Cenwood as my primary local resource for the very best in products as well as service for many, many years now.  I strive to offer my clients the best possible buying experience, and Cenwood has been an invaluable association over the years.  My consultant was a living virtual encyclopedia of facts and knowledge in the field of appliances and her expertise, availability, and customer service are unsurpassed.  I look forward to many more years of doing business together and building relationships between Cenwood and my local clients.


An attractive showroom with all major brands of appliances at one location.  Our salesperson was terrific.....very professional and knowledgeable and personable!!!


I needed a replacement microwave quickly. It is a higher end model and no one carries it in stock. I was able to get it from Cenwood the next day and for a price comparable to Internet prices. I was very impressed.  My Cenwood rep even told me about classes for my microwave and followed through with emailing me when one was scheduled.  I registered to attend.


We have had the pleasure of doing business with Cenwood for over 20 years. During that time we have built numerous custom homes, each with unique floor plans and appliance packages. Design and construction of these complex projects require close coordination between electricians, plumbers, cabinet people and the appliance supplier.  The consultants I've worked with have always been most cooperative in working with our subcontractors and us in order to provide the very best final product for our customers. I look forward to continuing to work with them in the future.


The place to buy.  Good, knowledgeable sales people who take the time to help you find what you want.  Quality products.  Quality service.  And prices were competitive.


The staff was very helpful and knowledgeable. They had a wide range of products in various price ranges.  The layout of their store was great because the displays allowed you to see how the products might look in your own home.


We have recently renovated our house and needed all new appliances. We went to Cenwood and found everything we wanted. The showroom has a full array of appliances, and the sales staff is knowledgeable, responsive, helpful, and good-humored. We actually enjoyed the selection process and are looking forward to using our new kitchen.


We have been a customer of Cenwood for over 15 years for our new home construction and kitchen remodel projects.  We rely on the expertise of their sales force to keep us informed on new product innovations and have always received five star service in sales, delivery, installation and warranty!


This letter is to thank you for all the great help you both provided my wife Barb and me during our search for the appliances for our new home. Barb and I moved from Memphis to Knoxville after I retired. We had Cenwood supplied appliances in two homes we owned during our stay there. We needed help in picking out new appliances for our home here in Knoxville and were not finding the info we needed to make a educated choice. We went to Nashville and met with a Cenwood consultant. He graciously assisted us for that afternoon and was instrumental in helping us make our decision even though he knew we were not from the local area. This help from you is greatly appreciated. It also speaks volumes about Cenwood as a company and the wonderful employees it has. Once again, Thank both of you for your considerable help in this process.


I could not be more pleased with the products and service provided by Cenwood.  Having never been through a major renovation, I had a million questions about the appliances I was choosing.  The people at Cenwood were more than patient, taking the time I needed to explain the small differences between appliances and help me make the choices that were best for my home.


I have used Cenwood for over fifteen years. If you want the best people, product, price, and service, I highly recommend you use them as well.


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